QBCC licensed plumbers Leak found or it's FREE* Sunshine Coast wide

Water service
locating

Residential and commercial, right across the Sunshine Coast

Know exactly where the pipe runs before you dig

C Caroline Lowe Google review · Verified ★★★★★

After a leak was detected near my driveway, Kevin very carefully jack-hammered through and found the leaking pipe. He removed the pipe, replaced it with a new one, cemented over it and very neatly finished the surface. Kevin is an excellent plumber and problem solver — I would recommend him for any plumbing job.

Five-star Google reviews★★★★★ Same-day service7 days a week, 24/7 Local & owner-runNoosa to Caloundra Licensed & insuredQBCC 15501343
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Water Service Locating

Find the pipe before the shovel does

You do not always need a leak found. Sometimes you just need to know where the water service actually runs — and the plans, if there are any, are rarely right.

We locate and mark underground water services so you know what is below before anyone breaks ground. Poly, copper, older galvanised, any size, residential or commercial. We mark the line on the surface and give you the depth.

It is a small job that saves a very large one. Putting an excavator bucket through a live water service turns a straightforward day into an emergency repair, a flooded site and a very awkward phone call.

Pipe locator and trace reel in use finding an underground water service

What's involved

What we cover on these jobs

Before you dig

Landscaping, pools, sheds, fences, driveways, extensions. Know where the service runs before the machine turns up.

Connecting in

Need to tee in for a new tap, tank, irrigation line or dwelling? We find the main and mark the connection point.

Bypassing or rerouting

Planning around an existing service, or moving it. We map the run so the new work can be designed around it properly.

Any pipe material

Poly, copper, galvanised, different diameters. Non-metallic pipe needs a different approach — we have the gear for it.

Marked and measured

We mark the line on the surface and give you the depth, so whoever is digging knows exactly what they are working around.

Residential and commercial

From a suburban block to a school or industrial site with a network of services running under it.

How we trace a service

Metallic pipe is the straightforward case — we apply a signal to the line and trace it from the surface with a locator.

Poly is the one that catches people out, because there is nothing there for a standard locator to find. We work around it using the fittings, a traceable signal introduced into the line, or acoustic methods where the service is charged and running.

The result is the same either way: a line marked on the ground, a depth, and a clear picture of what is underneath before anyone starts digging.

Leak found or it's FREE*

Zero financial risk. If we can't locate your leak, your invoice is zero. We back our work with this guarantee because we're that confident in our process and our equipment.

*Guarantee terms: Our "Leak Found or It's FREE" guarantee applies to residential properties only, where the leak is greater than 10 litres per hour. If we complete our full investigation and cannot locate a qualifying leak, you pay nothing.

Don't just take our word for it

Five-star Google reviews

Real reviews from real Sunshine Coast customers — updated live from Google.

Common questions

Water Service Locating questions

Can you locate poly water services?
Yes. Poly is harder than metallic pipe because there is nothing for a standard locator to pick up, but there are several ways around it depending on the site — tracing from fittings, introducing a signal into the line, or acoustic methods on a charged service. It is one of the more common jobs we get called for.
Will you mark the line for me?
Yes. We mark the run on the surface and give you the depth, so whoever is doing the excavation knows exactly what they are working around.
Isn't this what Dial Before You Dig is for?
Dial Before You Dig covers the network assets up to the meter — the water authority's side. Everything past the meter is private property and is not on those plans. That private side is what we locate.
Do you locate other services as well?
Water services are our specialty and what we do best. If you need electrical, gas or comms located as well, that is a job for a full underground service locator, and we will point you in the right direction.
How much does it cost?
We'll give you a free quote before we start, with no hidden costs. It is a small cost next to repairing a service somebody has put a bucket through. Call us on 0457 048 969 for a price.

What we do

Our other services

Leak detection

Thermal imaging, acoustic detection and tracer gas pinpoint the exact source before anything is opened up. Leak found or it's free.*

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Underground leaks

We find concealed pipe leaks under driveways, lawns and slabs without unnecessary excavation — so your yard stays intact.

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Burst pipe repairs

Fast repairs for burst pipes, available 24/7. Licensed plumbers who locate the break and fix it quickly to stop the damage.

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Emergency plumbing

24/7 rapid response to burst pipes, active leaks and plumbing emergencies right across the Sunshine Coast. QBCC licensed.

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Shower leak detection

We find leaks behind tiles, in shower bases and wet areas without unnecessary tile removal or guesswork.

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Gas leak detection

We safely and quickly locate natural gas and LPG leaks. If you smell gas, call us immediately — QBCC licensed.

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Water service repairs

We locate and repair leaking water services quickly, with minimal excavation and a clean, tidy finish.

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Water service locating

Need to know where the pipe runs before you dig? We locate and mark underground water services — poly, copper, any size.

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Pool leak detection

Losing water from the pool? We find leaks in your pool plumbing, the shell and the skimmer — without emptying it.

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Fire service leak detection

Hydrant mains, boosters and pump rooms on schools, commercial sites and high rise. Nitrogen and compressor testing.

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Commercial / Civil

Leak detection and repair for commercial, civil and industrial sites — schools, shopping centres, estates and more.

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Unitywater leak notification

Got a leak notification from Unitywater? We find the hidden leak behind that smart-meter alert — same-day across the Coast.

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Service areas

Leak detection across the Sunshine Coast

One local team covering the whole Coast. If you are near one of these, we are likely in your area right now.

Your leak is still running.
Let's fix that now.

Call us now or submit a quote and we'll have someone with you today.

Leak found or free*Same-day availableNo hidden costs24/7 emergencyQBCC licensed
Call 24/7 — 0457 048 969

Get a fast quote

Same-day leak detection across the Sunshine Coast